DS Music Reviews

4.87 Rating 976 Reviews
98 %
of reviewers recommend DS Music
Merchant Metrics
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
Customer Service
Communication Channels
Email, Telephone
Read DS Music Reviews

About DS Music:

DS Music, 'Retail Business of the Year' 1, is the most successful music retailer in South Wales and surrounding areas and is one of the fastest growing music retailers in the UK.

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Anonymous  // 01/01/2019
Great strings delivered quickly.
Posted 2 days ago
I had a very helpful chat about the options for upgrading my SIbelius software. 4 stars rather than 5 only because I did feel that the options didn't represent great value, and that the discount I've got in the past for my educational status came with a significant reduction in the value of the product (shorter time of support/upgrades), so I felt a little hard done by. This was not DS Music's fault, but it did impact on my experience. The agent I spoke to was very knowledgable and gave me the right advice - I just wish there had been some better options.
Posted 1 week ago
I recently purchased a flute from DSMusic online. I have had very good customer service from them. Jon is very helpful. It's a fairly complicated and emotional thing to buy a musical instrument at the best of times but during Covid it's more so. I would recommend DSMusic.
Posted 1 week ago
Excellent customer service!
Posted 2 weeks ago
Lovely note cards and intend to use straight away. Prompt delivery.
The box was far bigger than the item inside. Maybe look at different packaging.
Posted 2 weeks ago
I was glad that you ddid have the music I was looking for but I couldn’t confirm this until it arrived as the information on your website was not sufficient.
Posted 3 weeks ago
Great service received, and speedy delivery. Thank you DS Music.
Posted 3 weeks ago
Very effective order from: and ready advice when I had a query re software.
Posted 3 weeks ago
Brilliant service, we ordered a guitar which is excellent quality and delivery v quick - same as Amazon but still buying locally, thank you
Posted 1 month ago
All good, delivery arrived earlier than expected!
Posted 1 month ago
Prompt service via the website and local delivery option much appreciated.
Posted 1 month ago
Knowledgeable and helpful staff help you pick the right product for you. Quick delivery and products are as described.
Posted 1 month ago
So prompt!
Posted 1 month ago
Excellent online service and delivery.
Posted 1 month ago
Ukulele Magic children's tutor book. Good price, promptly dispatched
Posted 1 month ago
great customer service, would recommend and use again
Posted 1 month ago
Excellent prompt service. Many thanks
Posted 1 month ago
Good and reliable
Posted 1 month ago
Fab, thanks for being so efficient and helpful
Posted 1 month ago
great efficient service
Posted 1 month ago
DS Music is rated 4.87 based on 976 reviews