DS Music Reviews

4.9 Rating 1,056 Reviews

100 %

of reviewers recommend DS Music

4.9

Based on 1,056 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About DS Music:

DS Music, 'Retail Business of the Year' 1, is the most successful music retailer in South Wales and surrounding areas and is one of the fastest growing music retailers in the UK.

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Anonymous

Anonymous // 01/01/2019

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“thanks for the clear and comprehensive info”

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Posted 2 years ago

“Product was correct but sadly delivered by a moron who forced and wedged the sticks into an external letterbox which I had to cut to remove, thankfully intact. Also no txt message sent to say delivered.”

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Posted 2 years ago

“DS Music helped me with a product which was far from straightforward to get hold of, for reasons I won't bore you with, and actually appeared to want to do business and provide a decent customer service in the process. I was grateful and impressed.”

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Posted 2 years ago

“My order arrived very quickly, thanks”

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Posted 2 years ago

“Great service with very helpful and pleasant customer support 🙂”

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Posted 2 years ago

“I have been a customer for many years and always enjoy excellent, professional and friendly service. My latest order was delivered within 24 hours of placing the order. Brilliant!”

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Posted 2 years ago

“Straightforward process, speedy delivery - all good”

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Posted 2 years ago

“D S Music emailed me to say there was an error in the listing (but not the photo) and the music was only for clarinet, not clarinet and piano, and checking I still wanted it. I did, and it was dispatched that day. Excellent, thank you.”

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Posted 2 years ago

“Fast service. Price of music good but postage charge on heavy side.”

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Posted 2 years ago

“Louise was exceptionally knowledgeable, helpful and always very quick to reply. If only other companies offered this level of service. I would highly recommend DSMusic.”