DS Music Reviews

4.87 Rating 985 Reviews
98 %
of reviewers recommend DS Music
Merchant Metrics
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
Customer Service
Communication Channels
Email, Telephone
Read DS Music Reviews

About DS Music:

DS Music, 'Retail Business of the Year' 1, is the most successful music retailer in South Wales and surrounding areas and is one of the fastest growing music retailers in the UK.

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Anonymous  // 01/01/2019
Excellent service. Goods arrived very quickly and as described. Will use again. Thanks. 😊👍
Posted 4 months ago
Very pleased well packaged delivery arrived in a timely fashion.
Posted 4 months ago
Excellent music shop with very knowledgeable and helpful staff. T
Posted 4 months ago
Very helpful and efficient. The helpline answered my pre-purchase queries which helped me decide to buy.
Posted 4 months ago
The products were of very good quality and came well packaged - one was a glass tumbler.
Posted 4 months ago
The persons I spoke with were very unhelpful and understood my problems with a new Sibelius upgrade. Unfortunate we were unable to correct it due Avid helpline being uncountable
Posted 4 months ago
prompt delivery. just what I wanted. Thank you.
Posted 4 months ago
I contacted DS music because I wanted to upgrade Sibelius on my computer. I had no idea how to do this, even what I should actually be buying, as I hadn't installed it before (my son had done it for me). The man from DS music was wonderfully patient and helpful and told me everything I needed to know in words of one syllable that I could understand. As a result, I have my Sibelius upgrade successfully installed. And I did it all by myself, with help from DS music. Thank you.
Posted 4 months ago
Good service, order arrived promptly.
Posted 4 months ago
Posted 5 months ago
I received the La La Land easy piano book as desribed. It was easy to order and arrived quickly in good packaging.
Posted 5 months ago
Excellent service and prices.
Posted 5 months ago
Exactly what I wanted: book of music, well printed and clear
Posted 5 months ago
Excellent service !!!
Posted 5 months ago
Order and delivery have been without problems. Good firm to deal with.
Posted 5 months ago
Really quick delivery, no problems at all, would definitely buy from again
Posted 5 months ago
I ordered a book that had been discounted because of a little wear and tear to the cover. An email with a photo of the book was sent to me before I confirmed the transaction over the phone. It arrived the very next day. The service I received was quick and courteous and I will use DS Music again in the future!
Posted 5 months ago
Quick delivery, item was competitively priced and arrived in perfect condition. Very satisfied!
Posted 5 months ago
Jon and Harry were so helpful when I was picking out a beginner's guitar for my Dad. They recommended the perfect guitar and other equipment that a beginner might need. They responded to my emails very quickly even after closing time. I can not thank them enough for their dedication to customers. They went above and beyond what I have come to expect from retailers today. Would definitely recommend them and will be using them for all future musical purchases.
Posted 5 months ago
Harry was very helpful with regards to installing Avid. As I am a no- tech guy he had lots of patience talking me through the download process. 10/10 and many thanks.
Posted 6 months ago
DS Music is rated 4.87 based on 985 reviews