DS Music Reviews

4.9 Rating 1,056 Reviews

100 %

of reviewers recommend DS Music

4.9

Based on 1,056 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About DS Music:

DS Music, 'Retail Business of the Year' 1, is the most successful music retailer in South Wales and surrounding areas and is one of the fastest growing music retailers in the UK.

Visit Website

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with the item, speed of delivery and packaging. Thank you.”

Helpful Report

Posted 2 years ago

“Straightforward, helpful and swift - thank you for continuing to provide excellent service.”

Helpful Report

Posted 2 years ago

“Good customer service - product was out of stock but shop dropped me a line to explain and arrange a refund.”

Helpful Report

Posted 2 years ago

“Great service from a very knowledgeable team.”

Helpful Report

Posted 2 years ago

“All fine and delivered as arranged. Thanks”

Helpful Report

Posted 3 years ago

“Good product at a very reasonable price. Very good service.”

Helpful Report

Posted 3 years ago

“The download code for Sibelius was emailed swiftly and the process of downloading it to a MacBook was incredibly straightforward. Great service, I'd definitely recommend DS Music to others.”

Helpful Report

Posted 3 years ago

“Great service. Good communication. Highly recommended”

Helpful Report

Posted 3 years ago

“Very helpful in answering questions and checking up on info. And extremely fast response too.”

Helpful Report

Posted 3 years ago

“Good service, and easy to follow books to support my son in his guitar lessons.”

Helpful Report

Posted 3 years ago

“Extremely helpful”

Helpful Report

Posted 3 years ago

“Order deliveted quickly”

Helpful Report

Posted 3 years ago

“Great strings delivered quickly.”

Helpful Report

Posted 3 years ago

“I recently purchased a flute from DSMusic online. I have had very good customer service from them. Jon is very helpful. It's a fairly complicated and emotional thing to buy a musical instrument at the best of times but during Covid it's more so. I would recommend DSMusic.”