DS Music Reviews

4.9 Rating 1,054 Reviews
100 %
of reviewers recommend DS Music
4.9
Based on 1,054 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read DS Music Reviews

About DS Music:

DS Music, 'Retail Business of the Year' 1, is the most successful music retailer in South Wales and surrounding areas and is one of the fastest growing music retailers in the UK.

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Anonymous
Anonymous  // 01/01/2019
Excellent online service and delivery.
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Posted 3 years ago
Ukulele Magic children's tutor book. Good price, promptly dispatched
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Posted 3 years ago
great customer service, would recommend and use again
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Posted 3 years ago
Excellent prompt service. Many thanks
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Posted 3 years ago
Good and reliable
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Posted 3 years ago
Fab, thanks for being so efficient and helpful
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Posted 3 years ago
great efficient service
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Posted 3 years ago
I used DS Music for several years when they had the shop in Monmouth and their service was always excellent. It is just as good now they are online. I needed an E string for a pupil and they answered queries promptly and the string arrived very soon after it was paid for. Thank you DS Music.
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Posted 3 years ago
Iโ€™ve had dealings with DS Music over a number of years and found the company very knowledgeable about their merchandise. I had some lengthy discussions about some software I wished to purchase and Jon who assisted me could not have been more patient and helpful. 5 stars well-deserved!
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Posted 3 years ago
Dear d s music I canโ€™t reallgive a review on your music as Iโ€™m still waiting for the earphones I placed with u about a week ago they still havenโ€™t arrived they were about a fiver if /when they do arrive I will be able to give a review of what I think of your service On the subject of orders where is it. Many thanks miss a j Hayes/Amanda
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Posted 3 years ago
I ordered it and it came.
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Posted 3 years ago
Always super customer service from DS Music. Knowledgeable and helpful. Highly recommended.
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Posted 3 years ago
Well done, this year. I've had a deal of difficulty with other suppliers, but have found ds music the best. They give a good reply service, and got my music program up and running, which others don't seem able to do. If I was a bit younger, I'd go down to Monmouth, and thank them personally!!! Arnold Atkins.
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Posted 3 years ago
In spite of having to close the shop temporarily due to Covid-19, DS Music provided me with a superb service, allowing me to rearrange delivery times twice, just before Christmas.
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Posted 3 years ago
Brilliant service and lovely staff.
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Posted 3 years ago
Couldn't have been more helpful in selecting an acoustic guitar for my teenage daughter with plenty of choices in styles and affordability. Very happy with the choice and we know where to come if she decides to take her hobby further on to a more professional platform.
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Posted 3 years ago
Very good service
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Posted 3 years ago
Excellent service. Goods arrived very quickly and as described. Will use again. Thanks. ๐Ÿ˜Š๐Ÿ‘
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Posted 3 years ago
Excellent music shop with very knowledgeable and helpful staff. T
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Posted 3 years ago
Very helpful and efficient. The helpline answered my pre-purchase queries which helped me decide to buy.
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Posted 3 years ago
DS Music is rated 4.9 based on 1,054 reviews