DS Music Reviews

4.9 Rating 1,055 Reviews

100 %

of reviewers recommend DS Music

4.9

Based on 1,055 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About DS Music:

DS Music, 'Retail Business of the Year' 1, is the most successful music retailer in South Wales and surrounding areas and is one of the fastest growing music retailers in the UK.

Visit Website

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I received the La La Land easy piano book as desribed. It was easy to order and arrived quickly in good packaging.”

Helpful Report

Posted 3 years ago

“Excellent service and prices.”

Helpful Report

Posted 3 years ago

“Exactly what I wanted: book of music, well printed and clear”

Helpful Report

Posted 3 years ago

“Excellent service !!!”

Helpful Report

Posted 3 years ago

“Order and delivery have been without problems. Good firm to deal with.”

Helpful Report

Posted 3 years ago

“Really quick delivery, no problems at all, would definitely buy from again”

Helpful Report

Posted 3 years ago

“I ordered a book that had been discounted because of a little wear and tear to the cover. An email with a photo of the book was sent to me before I confirmed the transaction over the phone. It arrived the very next day. The service I received was quick and courteous and I will use DS Music again in the future!”

Helpful Report

Posted 3 years ago

“Quick delivery, item was competitively priced and arrived in perfect condition. Very satisfied!”

Helpful Report

Posted 3 years ago

“Jon and Harry were so helpful when I was picking out a beginner's guitar for my Dad. They recommended the perfect guitar and other equipment that a beginner might need. They responded to my emails very quickly even after closing time. I can not thank them enough for their dedication to customers. They went above and beyond what I have come to expect from retailers today. Would definitely recommend them and will be using them for all future musical purchases.”

Helpful Report

Posted 3 years ago

“Harry was very helpful with regards to installing Avid. As I am a no- tech guy he had lots of patience talking me through the download process. 10/10 and many thanks.”

Helpful Report

Posted 3 years ago

“Great help in sorting problems.”

Helpful Report

Posted 3 years ago

“Really happy with my spoons! Had a set before for years and years but one broke recently and searched all over for another set, so was so happy DS Music had them! Really fast delivery and an all round brilliant serve, thank you! 😃”

Helpful Report

Posted 3 years ago

“Good telephone advice service when querying an upgrade from Sibelius 7.5 to Ultimate, and the order was processed swiftly and efficiently.”

Helpful Report

Posted 3 years ago

“Excellent service”

Helpful Report

Posted 3 years ago

“DS Music is always helpful, informative and efficient. The shop manager picks up phone messages and calls back again with helpful information and in a charming manner. Music is ordered and delivered swiftly. The publications department selects a wide range of music and keeps us all up to date with the latests resources and news of ABRSM, Trinity and other exam boards. All the staff are enthusiastic and have a charming manner when dealing with myself and I know other customers. Thank You for your service.”

Helpful Report

Posted 3 years ago

“Well with Harry seeing to me on my last visit to buy a heavy duty music stand and him knowing what an irritatingly exacting type I can be, he lost no time in getting to the handsome looking "Vorsprung durch Technik" German model. Knows I won't quibble about the price if it's good but the Musician's Discount does come in handy... Great service as always,the stand's great. Thanks as ever DS Music!”

Helpful Report

Posted 3 years ago

“Very helpful when requesting assistance with digital downloads. Prepared to spend telephone time with explanations.”

Helpful Report

Posted 3 years ago

“The book was dispatched very quickly after receiving my order and arrived within a couple of days of the order, packaged in a sturdy cardboard envelope. The service was brilliant. Thank you.”

Helpful Report

Posted 3 years ago

“Excellent service and delivery. The website is very clear/intuitive and ordering process very easy and clear. Delighted with the produce.”

Helpful Report

Posted 3 years ago

“Excellent shop first class service and answered my numerous questions re ABRSM exam syllabus”

Helpful Report

Posted 3 years ago

DS Music is rated 4.9 based on 1,055 reviews