DS Music Reviews

4.87 Rating 859 Reviews
98% of reviewers recommend DS Music

About DS Music: DS Music, 'Retail Business of the Year' 1, is the most successful music retailer in South Wales and surrounding areas and is one of the fastest growing music retailers in the UK.

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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
delivery methods
Postal Service
on-time delivery
Greater than 93%
Customer Service
communication channels
Telephone, Email
"Good price and quick delivery."
Posted 1 year ago
"Great service and quick responses. Always a pleasure to deal with the staff here."
Posted 1 year ago
"Quick response and attention to assisting with problem issues,"
Posted 1 year ago
"Fantastic service and help with purchasing a violin"
Posted 1 year ago
"Clear website with useful information, very easy to order online, & customer services quick & helpful with queries about academic status. Although the download code supplied came up as invalid with AVID, this was not DS's fault, and in any case was swiftly resolved by AVID customer services with minimum of fuss, so top marks to them too."
Posted 1 year ago
"Very Happy with the guitar. Arrived on time👍🏻. Will definitely do more purchases in the future."
Posted 1 year ago
"Secure packaging & fast delivery"
Posted 1 year ago
"Swift response. Good packaging."
Posted 1 year ago
"So far, Harry is helping me get a refund and update to Sibelius 8. This hasn't been achieved just yet, but Harry has been very good so far over the past week."
Posted 1 year ago
"Good customer service."
Posted 1 year ago
"Very quick delivery"
Posted 1 year ago
"Great, thanks."
Posted 1 year ago
"Very good quick response to order problem"
Posted 1 year ago
"My order arrived when they said it would. The packaging was of good quality material and very well packed ensuring against transit damage. As it is a gift I cannot quote on the quality of the product but it certainly looks good."
Posted 1 year ago
"Very fast service and great attention to detail"
Posted 1 year ago
"Quick and easy to order and goods arrived promptly."
Posted 1 year ago
"Very prompt delivery and received text update re dispatch. Well packaged. Completely satisfied ."
Posted 1 year ago
"Very good service"
Posted 1 year ago
"Firstly, great deal. Secondly great service, rapid delivery, kept informed of order progress. Good job."
Posted 1 year ago
"Excellent service from start to finish"
Posted 1 year ago
DS Music is rated 4.87 based on 859 reviews

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