DS Music Reviews

4.9 Rating 1,056 Reviews

100 %

of reviewers recommend DS Music

4.9

Based on 1,056 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About DS Music:

DS Music, 'Retail Business of the Year' 1, is the most successful music retailer in South Wales and surrounding areas and is one of the fastest growing music retailers in the UK.

Visit Website

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service”

Helpful Report

Posted 3 years ago

“DS Music is always helpful, informative and efficient. The shop manager picks up phone messages and calls back again with helpful information and in a charming manner. Music is ordered and delivered swiftly. The publications department selects a wide range of music and keeps us all up to date with the latests resources and news of ABRSM, Trinity and other exam boards. All the staff are enthusiastic and have a charming manner when dealing with myself and I know other customers. Thank You for your service.”

Helpful Report

Posted 3 years ago

“Well with Harry seeing to me on my last visit to buy a heavy duty music stand and him knowing what an irritatingly exacting type I can be, he lost no time in getting to the handsome looking "Vorsprung durch Technik" German model. Knows I won't quibble about the price if it's good but the Musician's Discount does come in handy... Great service as always,the stand's great. Thanks as ever DS Music!”

Helpful Report

Posted 3 years ago

“Very helpful when requesting assistance with digital downloads. Prepared to spend telephone time with explanations.”

Helpful Report

Posted 3 years ago

“The book was dispatched very quickly after receiving my order and arrived within a couple of days of the order, packaged in a sturdy cardboard envelope. The service was brilliant. Thank you.”

Helpful Report

Posted 3 years ago

“Excellent service and delivery. The website is very clear/intuitive and ordering process very easy and clear. Delighted with the produce.”

Helpful Report

Posted 3 years ago

“Excellent shop first class service and answered my numerous questions re ABRSM exam syllabus”

Helpful Report

Posted 3 years ago

“Brilliant highly recommend”

Helpful Report

Posted 3 years ago

“Easy to order fast delivery can’t fault it”

Helpful Report

Posted 3 years ago

“Excellent service. Very knowledgeable .”

Helpful Report

Posted 3 years ago

“From sending an email query to installing Sibelius Ultimate as an upgrade was a very smooth operation. Thanks to Harry for his help and support.”

Helpful Report

Posted 3 years ago

“The DS customer service is excellent. Always helpful, on time, responding promptly to both phone and emails. Thank you to their staff team . (Mrs Westlake )”

Helpful Report

Posted 3 years ago

“Great service and free delivery what more can you ask for”

Helpful Report

Posted 3 years ago

“Excellent service”

Helpful Report

Posted 3 years ago

“Only the highest praise really. Customer support excellent in guiding the way to buying and installing both Protools 12 and Sibelius Ultimate. A user friendly alternative to the somewhat obscure and confusing AVID webpage. Nice one and thank you!”

Helpful Report

Posted 3 years ago

“Excellent service. Not a straight forward process purchasing Sibelius but got there in the end. Would definitely recommend DS Music”

Helpful Report

Posted 3 years ago

“Wonderful, meticulous customer service from Harry Potter. Love it.”

Helpful Report

Posted 3 years ago

“Knowledge salesperson, nothing was too much trouble. Pleased with products we purchased.”

Helpful Report

Posted 3 years ago

“Easy online purchase and clear instructions. No hassle.”

Helpful Report

Posted 3 years ago

“DS Music was very helpful. I particularly appreciated their chat interface and their courtesy and patience in answering all of my questions about music software. It helped me make a decision on which to purchase relevant to my needs. They also were diligent in following-up with downloads and help. Very satisfied and would glad to recommend them.”

Helpful Report

Posted 3 years ago

DS Music is rated 4.9 based on 1,056 reviews