DS Music Reviews

4.9 Rating 1,054 Reviews
100 %
of reviewers recommend DS Music
4.9
Based on 1,054 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read DS Music Reviews

About DS Music:

DS Music, 'Retail Business of the Year' 1, is the most successful music retailer in South Wales and surrounding areas and is one of the fastest growing music retailers in the UK.

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Anonymous
Anonymous  // 01/01/2019
Good price and prompt enough service
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Posted 1 week ago
Very happy with the flute service that DS Music arranged.
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Posted 1 month ago
Excellent feedback to all questions; couldn't hav e wished for a better reponse. Problems solved.
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Posted 1 month ago
On 8 November 2023 I bought Sibelius Ultimate music software from DS Music. I chose your company rather than the maker, AVID, as I had heard bad reports of them from other users of the software. I was right to do so! The service I have received has been superb. This has all been through LOUISE, who has answered all my queries (I have had continuing problems) with tremendous patience and expertise - even responding after office hours before Christmas. I remain extremely grateful and recommend your company to others without reservation. Dr Bill Ives
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Posted 2 months ago
Excellent service - no problems.
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Posted 3 months ago
I Really recommend them, they have high standards for their products, and are friendly and helpful
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Posted 4 months ago
I needed to get my flute looked at and some issues fixed. Everyone I interacted with were very friendly, they responded to my emails very quickly, made it easy to drop off and collect my flute, updated me with all the issues there were, and the price was good. Will go back to them when/ if I need to.
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Posted 4 months ago
Very prompt and efficient service. Music arrived the day after I placed the order and was nicely packaged.
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Posted 4 months ago
Excellent service providing quality products at fair prices.
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Posted 5 months ago
Super customer service and great value for money. Good to shop locally.
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Posted 6 months ago
Quick, efficient and helpful response.
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Posted 6 months ago
Very helpful advice in advance of purchase
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Posted 7 months ago
Excellent service and unusually helpful. DS staff went to a great deal of trouble to sort out client's problem. Highly recommended.
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Posted 7 months ago
I emailed for advice about some software updates. I received a prompt reply and was able to make a purchase decision based on their advice. Everything was handled in an efficient and friendly way and I even saved some money by taking up a special offer which they pointed out. Very nice company to deal with.
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Posted 7 months ago
I had an old copy of Sibelius on Windows and wanted to upgrade to the latest version (on a Mac). Louise answered all queries promptly, fully and clearly; excellent service - highly recommended!
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Posted 8 months ago
Brilliant service, great price too,well pleased with purchase, will use DS Music again👍
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Posted 8 months ago
Very good service. Recommended
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Posted 10 months ago
Very efficient service. Quick and easy to purchase, not so easy to upload.
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Posted 10 months ago
Wonderful service as always!
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Posted 10 months ago
They did the job.
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Posted 11 months ago
DS Music is rated 4.9 based on 1,054 reviews