DS Music Reviews

4.87 Rating 990 Reviews
98 %
of reviewers recommend DS Music
Merchant Metrics
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
Customer Service
Communication Channels
Email, Telephone
Read DS Music Reviews

About DS Music:

DS Music, 'Retail Business of the Year' 1, is the most successful music retailer in South Wales and surrounding areas and is one of the fastest growing music retailers in the UK.

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Anonymous  // 01/01/2019
Very pleased with the item, speed of delivery and packaging. Thank you.
Posted 4 days ago
Straightforward, helpful and swift - thank you for continuing to provide excellent service.
Posted 5 days ago
Good customer service - product was out of stock but shop dropped me a line to explain and arrange a refund.
Posted 1 week ago
Great service from a very knowledgeable team.
Posted 1 week ago
All fine and delivered as arranged. Thanks
Posted 2 weeks ago
Good product at a very reasonable price. Very good service.
Posted 3 weeks ago
The download code for Sibelius was emailed swiftly and the process of downloading it to a MacBook was incredibly straightforward. Great service, I'd definitely recommend DS Music to others.
Posted 1 month ago
Great service. Good communication. Highly recommended
Posted 1 month ago
Very helpful in answering questions and checking up on info. And extremely fast response too.
Posted 1 month ago
Good service, and easy to follow books to support my son in his guitar lessons.
Posted 1 month ago
Extremely helpful
Posted 1 month ago
Order deliveted quickly
Posted 1 month ago
Great strings delivered quickly.
Posted 2 months ago
I recently purchased a flute from DSMusic online. I have had very good customer service from them. Jon is very helpful. It's a fairly complicated and emotional thing to buy a musical instrument at the best of times but during Covid it's more so. I would recommend DSMusic.
Posted 2 months ago
Excellent customer service!
Posted 2 months ago
Great service received, and speedy delivery. Thank you DS Music.
Posted 2 months ago
Very effective order from: and ready advice when I had a query re software.
Posted 2 months ago
Brilliant service, we ordered a guitar which is excellent quality and delivery v quick - same as Amazon but still buying locally, thank you
Posted 2 months ago
All good, delivery arrived earlier than expected!
Posted 3 months ago
Prompt service via the website and local delivery option much appreciated.
Posted 3 months ago
DS Music is rated 4.87 based on 990 reviews