DS Music Reviews

4.9 Rating 1,056 Reviews

100 %

of reviewers recommend DS Music

4.9

Based on 1,056 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About DS Music:

DS Music, 'Retail Business of the Year' 1, is the most successful music retailer in South Wales and surrounding areas and is one of the fastest growing music retailers in the UK.

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Anonymous

Anonymous // 01/01/2019

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“DS Music are a pleasure to deal with. Their staff are knowledgeable and helpful, and are in touch with their customers' needs.”

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Posted 5 years ago

“DS Music is a fantastic music shop and school. The management staff are really friendly, helpful and knowledgeable. The shop has a great range of products and are able to obtain even more than what they stock on the shelves. Just ask a member of staff 10/10”

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Posted 5 years ago

“Extremely swift response to my query.”

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Posted 5 years ago

“Superb service, highly recommend buying from DS Music. Many thanks”

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Posted 5 years ago

“DS Music is an invaluable resource to me as an educationalist. Staff are knowledgeable with music degrees as a background and extensive active involvement in music....performance, composition, concert organisation and so on. The business developer is thinking of new ways to engage and help clients. The product manager is able to research and find material/ music and find competitively priced editions. I would be lost without the services DS provide....it is all inclusive of instrumental purchase, hire and repairs.....CD and musical technology providers....even a music school attached to support the town.”

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Posted 5 years ago

“Ordered Sibelius software on line. Not only did it arrive within 2 days but they also sent me a link to sign up for free while I was waiting! Product is excellent, comes in 3 levels of complexity & price to suit all needs.”

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Posted 5 years ago

“Very good customer service”

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Posted 5 years ago

“Very good service . . and very speedy delivery of my Sibelius package 📦”

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Posted 5 years ago

“They sent me an email concerned I hadn’t left enough time before Cmas for my crackers to arrive. They offered me different postage options to get the crackers to me more quickly. Unfortunately I didn’t see the email in time so rang the next day. But they had posted them already. The crackers arrived in time and they were fabulous. Thank you”

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Posted 5 years ago

“Delightful book in content and presentation. Most motivational.”

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Posted 5 years ago

“Really helpful in shop service with guitar book for my grand daughters xmas gift. Will definitely support local shops and grateful we have local music shop.”

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Posted 5 years ago

“arrived promptly and intact”

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Posted 5 years ago

“Supa dupa - arrived quickly in excellent condition and both piano and clarinet parts - that you. LE”

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Posted 5 years ago

“So good to be able to go to a local shop where they have expertise, experience and good customer service. It would have taken me ages to achieve the same result on line and it wouldn't have been nearly as much fun.”

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Posted 5 years ago

“Dealt with all our questions efficiently and product received promptly.”

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Posted 5 years ago

“I was very impressed with the range of guitars which were available for my grand daughter to try. They were all Fender too, as was the amplifier which she was able to try with each of the guitars. The assistant was very helpful and has great deal of relevant knowledge too. It was a very pleasant experience through which I was able to buy a Fender guitar and amplified for her for Christmas.”

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Posted 5 years ago

“It was a very helpful and positive transaction.”

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Posted 5 years ago

“Very helpful”

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Posted 5 years ago

“Product arrived promptly but there was an error or unclear number/letter in the code I was required to use to download. I did eventually manage to download the product.”

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Posted 5 years ago

“Extremely helpful and prompt delivery of product.”

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Posted 5 years ago

DS Music is rated 4.9 based on 1,056 reviews