DS Music Reviews

4.9 Rating 1,056 Reviews

100 %

of reviewers recommend DS Music

4.9

Based on 1,056 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About DS Music:

DS Music, 'Retail Business of the Year' 1, is the most successful music retailer in South Wales and surrounding areas and is one of the fastest growing music retailers in the UK.

Visit Website

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt and helpful as ever. Thank you!”

Helpful Report

Posted 2 years ago

“Quick and efficient service for a CD not available in many places.”

Helpful Report

Posted 2 years ago

“Great service as always!”

Helpful Report

Posted 2 years ago

“Easy ordering process. Item arrived at the expected delivery time. Less expensive than on other websites.”

Helpful Report

Posted 2 years ago

“Very helpful over the phone”

Helpful Report

Posted 2 years ago

“Great service, fast, good products”

Helpful Report

Posted 2 years ago

“First of all, I think your website needs to have some HUGELY important modifications!!! ... which could be really simple if you want to do a quick job - just rearranging links to your key products - making them bigger and screaming at the customer exactly what your site sells. It really is not obvious from the landing page that you sell anything but Pro Tools and Sibelius products. Further down the page, you have some small text - with small links in amongst the tightly packed text, which take the client into a world of other products... but I really think that if I didn't know your old physical shop, I might never have not dug around to find what I wanted. As for my music, it's good to have personal delivery, and a price as good as Amazon.”

Helpful Report

Posted 2 years ago

“Very pleased with the item, speed of delivery and packaging. Thank you.”

Helpful Report

Posted 2 years ago

“Straightforward, helpful and swift - thank you for continuing to provide excellent service.”

Helpful Report

Posted 2 years ago

“Good customer service - product was out of stock but shop dropped me a line to explain and arrange a refund.”

Helpful Report

Posted 2 years ago

“Great service from a very knowledgeable team.”

Helpful Report

Posted 2 years ago

“All fine and delivered as arranged. Thanks”

Helpful Report

Posted 3 years ago

“Good product at a very reasonable price. Very good service.”

Helpful Report

Posted 3 years ago

“The download code for Sibelius was emailed swiftly and the process of downloading it to a MacBook was incredibly straightforward. Great service, I'd definitely recommend DS Music to others.”