DS Music Reviews

4.9 Rating 1,056 Reviews

100 %

of reviewers recommend DS Music

4.9

Based on 1,056 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About DS Music:

DS Music, 'Retail Business of the Year' 1, is the most successful music retailer in South Wales and surrounding areas and is one of the fastest growing music retailers in the UK.

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Anonymous

Anonymous // 01/01/2019

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“Excellent friendly service even during lock down”

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Posted 3 years ago

“Such a delightful music shop. Reopened this week with a fresh look and safety measures in place. Such a wide variety of stock from music, instruments, sound equipment, gifts, clothes. A vibrant store with most helpful and enthusiastic staff.”

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Posted 3 years ago

“The music we ordered was delivered quickly and carefully packed. Excellent service”

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Posted 3 years ago

“Helpful and prompt service. Ongoing issue with wrong product supplied, but confident it will be resolved.”

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Posted 3 years ago

“first rate service”

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Posted 3 years ago

“Very reasonable prices and excellent customer service!”

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Posted 3 years ago

“DS Music were very quick to answer my emailed queries about buying Sibelius - extremely helpful all round, and I am really glad I found them.”

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Posted 3 years ago

“Excellent customer service. Can't fault the attention and help I received while making my purchase.”

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Posted 3 years ago

“I still cannot activate it and it keeps telling me an error has occurred. This has been a waste of money and the license will not work.”

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Posted 4 years ago

“Very friendly and apologised up front for being 1 day late in replying! The second time I have used them, and I would definitely do so again.”

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Posted 4 years ago

“Best music shop I have ever encountered. Helpful friendly advice and efficient service. Always satisfied with outcome.”

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Posted 4 years ago

“Great service”

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Posted 4 years ago

“Great service, love the fact I get a teachers discount too saves me buying on line and I am able to support a local business.”

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Posted 4 years ago

“Good, quality service from local, store. Staff friendly and efficient.”

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Posted 4 years ago

“Phoned up DS Music as I had a query about upgrading my Sibelius software. Was informed of what to buy, and was sent an email with the link to purchase. Have always used DS Music for Sibelius software and will in future!”

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Posted 4 years ago

“DS Music has very helpful staff who attend promptly and with interest to customer needs. The shop is well stocked for all kinds of music needs and promptly order anything that is not in stock.”