DS Music Reviews

4.9 Rating 1,056 Reviews

100 %

of reviewers recommend DS Music

4.9

Based on 1,056 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About DS Music:

DS Music, 'Retail Business of the Year' 1, is the most successful music retailer in South Wales and surrounding areas and is one of the fastest growing music retailers in the UK.

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Anonymous

Anonymous // 01/01/2019

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“Excellent advice and a great product at a reasonable price. I would definitely recommend this business.”

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Posted 4 years ago

“A great stock of sheet music, tempting instruments and knowledgable staff. That’s a great combination and I’m happy DS Music is there.”

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Posted 4 years ago

“Very efficient service. Knowledgable team and very helpful.”

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Posted 4 years ago

“Good shop. Good service. I always use them.”

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Posted 4 years ago

“I have purchased several items from DS music and found them of high quality. The staff are both knowledgeable and obliging.”

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Posted 5 years ago

“DS Music is a most efficient music shop. Orders are dealt with swiftly and there is a personal touch too. The retail shop floor is well organised, modern and very smart. Sheet music, music accessories, instrumental accessories and musical gifts are well presented and easy to access for customers. A relaxed atmosphere pervades and customers can browse books etc. Complementary resources such as theory and sight-reading are kept within their designated sections and so easy to find. Staff are always of a happy disposition and very pleasant and helpful if needed. They avoid putting customers under pressure. Instruments and instrumental services such as repairs and maintenance are available as are easy payment methods for the larger purchases. As a newcomer from Finland said to me....there is a really good music shop in this town which is good as my daughter learns the harp. Excellent.”

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Posted 5 years ago

“Very helpful and friendly service for an online purchase. Will use them again.”

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Posted 5 years ago

“Excellent and pleasant service as always.”

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Posted 5 years ago

“I was trying to buy the student edition of Sibelius Ultimate. There was a small problem with the automatic system, but I received a very helpful email explaining everything I would have to do, and within a day the verification was complete! I am very happy with the customer service.”

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Posted 5 years ago

“Stock the tutor books I need plus interesting musical gifts. Teachers discount appreciated and easy to access.”

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Posted 5 years ago

“Very helpful.”

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Posted 5 years ago

“This is such a lovely shop with very helpful folks working there.”

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Posted 5 years ago

“Arrived promptly. All good.”

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Posted 5 years ago

“Thank you for your very efficient and on time delivery. Well packaged and well protected.”

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Posted 5 years ago

“Ordered music score over the phone, deposit taken from card 50% purchase price, collected a few days later. Good service, notification by phone score had arrived.”

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Posted 5 years ago

“DS Music are a pleasure to deal with. Their staff are knowledgeable and helpful, and are in touch with their customers' needs.”

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Posted 5 years ago

“DS Music is a fantastic music shop and school. The management staff are really friendly, helpful and knowledgeable. The shop has a great range of products and are able to obtain even more than what they stock on the shelves. Just ask a member of staff 10/10”

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Posted 5 years ago

“Extremely swift response to my query.”

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Posted 5 years ago

“Superb service, highly recommend buying from DS Music. Many thanks”

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Posted 5 years ago

“DS Music is an invaluable resource to me as an educationalist. Staff are knowledgeable with music degrees as a background and extensive active involvement in music....performance, composition, concert organisation and so on. The business developer is thinking of new ways to engage and help clients. The product manager is able to research and find material/ music and find competitively priced editions. I would be lost without the services DS provide....it is all inclusive of instrumental purchase, hire and repairs.....CD and musical technology providers....even a music school attached to support the town.”

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Posted 5 years ago

DS Music is rated 4.9 based on 1,056 reviews