Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

DS Music Reviews

4.9 Rating 1,056 Reviews

100 %

of reviewers recommend DS Music

Company Reviews

Product Reviews

4.9

Based on 1,056 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About DS Music:

DS Music, 'Retail Business of the Year' 1, is the most successful music retailer in South Wales and surrounding areas and is one of the fastest growing music retailers in the UK.

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I purchased Sibelius Ultimate from them. I had many questions and dealt with Drift on their live chat. He was extraordinarily helpful. Without his help, I doubt I would have purchased the product from DS. I would say the service was outstanding, friendly and helpful.”

Posted 3 years ago

“Very well handled query, good information and rapid response to my order. Very impressive!”

Posted 3 years ago

“The most helpful online chat I've ever experienced, courtesy of Jon. Helped me sort out a thorny licence issue, liaised with Avid on my behalf, got everything sorted for me. It's rare these days that a value-add reseller lives up that title, but these guys do! Top notch!”

Posted 3 years ago

“There were problems with my order - issues with Sibelius/Avid download. DS were very helpful in sorting things out. My thanks to them.”

Posted 3 years ago

“Excellent friendly service even during lock down”

Posted 3 years ago

“Such a delightful music shop. Reopened this week with a fresh look and safety measures in place. Such a wide variety of stock from music, instruments, sound equipment, gifts, clothes. A vibrant store with most helpful and enthusiastic staff.”

Posted 3 years ago

“The music we ordered was delivered quickly and carefully packed. Excellent service”

Posted 3 years ago

“first rate service”

Posted 3 years ago

“Very reasonable prices and excellent customer service!”

Posted 4 years ago

“DS Music were very quick to answer my emailed queries about buying Sibelius - extremely helpful all round, and I am really glad I found them.”

Posted 4 years ago

“Excellent customer service. Can't fault the attention and help I received while making my purchase.”

Posted 4 years ago

“Very friendly and apologised up front for being 1 day late in replying! The second time I have used them, and I would definitely do so again.”

Posted 4 years ago

“Best music shop I have ever encountered. Helpful friendly advice and efficient service. Always satisfied with outcome.”

Posted 4 years ago

“Great service”

Posted 4 years ago

“Great service, love the fact I get a teachers discount too saves me buying on line and I am able to support a local business.”

Posted 4 years ago

“Phoned up DS Music as I had a query about upgrading my Sibelius software. Was informed of what to buy, and was sent an email with the link to purchase. Have always used DS Music for Sibelius software and will in future!”

Posted 4 years ago

“DS Music has very helpful staff who attend promptly and with interest to customer needs. The shop is well stocked for all kinds of music needs and promptly order anything that is not in stock.”

Posted 4 years ago

“Game changing customer / sales support”

Posted 4 years ago

“Item delivered on time, well packaged and after opening , I was happy with the contents so , a perfectly satisfactory transaction.”

Posted 4 years ago

“Excellent customer service.”

Posted 4 years ago

«
1
2
...
6
7
8
9
10
»

DS Music is rated 4.9 based on 1,056 reviews