DS Music Reviews

4.9 Rating 1,056 Reviews

100 %

of reviewers recommend DS Music

4.9

Based on 1,056 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About DS Music:

DS Music, 'Retail Business of the Year' 1, is the most successful music retailer in South Wales and surrounding areas and is one of the fastest growing music retailers in the UK.

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Anonymous

Anonymous // 01/01/2019

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“Fantastic service and help with purchasing a violin”

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Posted 6 years ago

“Clear website with useful information, very easy to order online, & customer services quick & helpful with queries about academic status. Although the download code supplied came up as invalid with AVID, this was not DS's fault, and in any case was swiftly resolved by AVID customer services with minimum of fuss, so top marks to them too.”

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Posted 6 years ago

“Very Happy with the guitar. Arrived on time👍🏻. Will definitely do more purchases in the future.”

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Posted 6 years ago

“Secure packaging & fast delivery”

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Posted 6 years ago

“Swift response. Good packaging.”

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Posted 6 years ago

“So far, Harry is helping me get a refund and update to Sibelius 8. This hasn't been achieved just yet, but Harry has been very good so far over the past week.”

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Posted 6 years ago

“Good customer service.”

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Posted 6 years ago

“Very quick delivery”

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Posted 6 years ago

“Great, thanks.”

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Posted 6 years ago

“Very good quick response to order problem”

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Posted 6 years ago

“My order arrived when they said it would. The packaging was of good quality material and very well packed ensuring against transit damage. As it is a gift I cannot quote on the quality of the product but it certainly looks good.”