DS Music Reviews

4.9 Rating 1,056 Reviews

100 %

of reviewers recommend DS Music

4.9

Based on 1,056 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About DS Music:

DS Music, 'Retail Business of the Year' 1, is the most successful music retailer in South Wales and surrounding areas and is one of the fastest growing music retailers in the UK.

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Anonymous

Anonymous // 01/01/2019

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“Friendly service with helpful info. Prompt delivery on ordered items. Good range of gifts. Great place to shop.”

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Posted 6 years ago

“Ordering and delivery process was straightforward. My query prior to placing order over the phone was answered speedily and courteously. The only issue I have is that the product image on the website could have been reflected better.”

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Posted 6 years ago

“I live in France and was ordering a gift for my sister in Monmouth. The lady (Laura or Laurie) on the live chat was really quick to respond, super friendly and very helpful. She identified the perfect gift and sent me the link to make it all very easy. Many thanks, much appreciated, Meg (Chris Jones sister in law!)”

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Posted 6 years ago

“Ordered for christmas and this is only 20th Dec so cannot comment further - star was for quick delivery.”

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Posted 6 years ago

“Easy ordering , quick delivery , looks fab , bought for Xmas so will see”

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Posted 6 years ago

“Easy to order arrived in few days”

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Posted 6 years ago

“Excellent, knowledgeable customer service. I wasn't made to feel rushed whilst making a decision, despite the shop being quite busy. Highly recommended.”

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Posted 6 years ago

“Easy to use web-site. Prompt delivery. What more do you need?”

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Posted 6 years ago

“Very prompt delivery of item, exactly as described.”

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Posted 6 years ago

“Great price for upgrade to Sibelius 8.72, and very helpful we chat.”

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Posted 6 years ago

“Talked about what we needed and demonstrated evrything we asked about,”

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Posted 6 years ago

“Always ready with knowledgeable advice and and friendly service”

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Posted 6 years ago

“DS were helpful and friendly but the carrier they used DPS consistently failed to deliver to us. I have no idea what action DS took against DPD but their poor service was a downside in what should have been a pleasant experience”